Refund policy

  • If the bottle is broken during shipment,the customer will get a free replacement. Replacement is not applicable on minor leakage if the bottle is in perfect condition.
  • If the customer doesn’t like the product, he/she can replace/ refund. Free delivery is not applicable on replacement/refund, the customer will be refunded the product cost only. If a wrong order is sent to the customer,then the delivery will be free.
    • It is necessary to claim refund/replacement within 7 days.
    • To request a replacement in case of damaged product, you can contact us on Instagram(planetmist_)/Facebook(Planet Mist).
    • You can also contact us for any question at info@planetmist.com.

    2ml testers and 10ml travel bottles are non replaceable or non refundable.